Arizona Life and Health Practice Exam

What is the latest time of day that telemarketing calls may be received according to the telemarketing sales rule?

1. 8:00pm

2. 9:00pm

3. 10:00pm

4. 7:00pm

The correct answer is: 9:00pm

Under the Telemarketing Sales Rule (TSR), there are specific regulations that set boundaries on when telemarketing calls can be made to protect consumers from unwanted disturbances. The rules stipulate that telemarketing calls should not be made before 8:00 AM and should cease by 9:00 PM, local time of the consumer receiving the call. The guideline is designed to maintain a reasonable level of privacy and ensure that individuals are not contacted during late hours, which may be intrusive. It's essential for telemarketers to adhere to this timing rule to comply with federal regulations and to maintain a positive reputation among consumers. Thus, the correct identification of 9:00 PM as the latest permissible time for delivering telemarketing calls aligns with the enforcement of consumer protections set forth by these regulations.